Please allow 7 to 14 business days from the date your order was placed for your order to ship. If you have not received a tracking number by the 15th business day, please contact us. We are unable to accommodate expedited shipping requests at this time. We are not responsible for failing to meet requests outside of the 7 to 14 business day time frame.

We ship using the address provided in PayPal - please verify that the information is accurate.

Returned orders will be reshipped at your expense.

For payment issues, please contact PayPal.

For issues with shipped orders, please contact USPS.

All sales are final. No refunds, cancellations or exchanges under any circumstances. If you receive a damaged item, please contact us and we will be happy to send you a replacement, free of charge. 

Customer service inquiries made via phone will not be acknowledged. Please contact us via email.
For any other inquiries not answered on this page, contact us at mjmcoaching@yahoo.com.

Allow 48 hours for responses.